Frequently Asked Questions
What payment methods do you accept?
- Visa, Mastercard, AMX, Google Pay
Do you ship internationally?
- Not currently
How long does shipping take?
- 7-14 Business days (you may have longer shipping times during the holiday season)
What is your return policy?
- products are custom to order so sales are final, but if there are any issues, please contact us and we will be happy to make it right.
Can I cancel or change my order after it’s been placed?
- Order can be cancelled if it is within an hour of placing.
Do you offer gift wrapping or personalized messages?
- We don’t offer gift wrapping.
- We do offer personalization on certain items. It will be mentioned in the description and there will be a place to personalize.
Are your products eco-friendly/sustainable?
- Yes, there is.
How can I track my order?
- You will be sent tracking information once the order has been sent out.
What should I do if my package is lost or damaged?
- Please contact us and we can help you.
Do you have a size guide for your clothing/products?
- Yes, there will be a size chart photo for most products.
What do I do if I receive the wrong item or size?
- Please contact us and if the error was done on our part, we will be happy to correct it.
- Please verify that the correct size was entered at the time the order was placed.
How do I contact customer support if I have further questions or issues?
- Submit information on our contact page and we will get back to you as soon as possible.